Why Shop With Us?

  • Unmatched Value

    Member only discounts and deals at unbelievable prices.

  • Fast & Free Shipping

    Priority shipping made affordable, in the US and across the world.

  • A+ Support

    5 Star rated customer service by phone or email.

New Arrivals

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Shipping & Orders

Why should I shop at Emporium?

At Emporium, we prioritize quality, variety, and exceptional customer service. Our curated collection ensures you always find the best products at competitive prices, all in one convenient place.

Do I need to create an account to shop?

No, you can check out as a guest. However, creating an account allows you to track orders, save your details, and enjoy a faster checkout experience.

What Payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), and other secure payment methods. For a full list, check the payment options during checkout.

Can I make changes to my order after it is placed?

Once an order is placed, changes may be limited. Contact us as soon as possible, and we’ll do our best to accommodate your request.

Where do you ship to?

We currently ship across the United States & Internationally. For specific shipping destinations, please check our Shipping Policy.

How long does shipping take?

Delivery times vary based on your location and shipping method. Typically, orders are delivered within 5-12 business days. Check your order confirmation email for estimated delivery times.

How can I track my order

Once your order is shipped, you’ll receive a tracking link via email. Simply click the link to view your package's progress.

Returns & Exchanges

What is your return policy

We offer a 30-day return policy. If you’re not completely satisfied, you can return your item in its original condition for a refund or exchange. For more details, visit our Returns & Exchanges page.

Who pays for the return shipping

Return shipping costs are typically the responsibility of the customer unless the item was defective or incorrect. Check our Returns Policy for specifics.

How long does it take to process a return

Once we receive your return, it usually takes 5 business days to process your refund or exchange. You’ll be notified via email once it’s complete.

VIP Membership

What is the VIP Store?

The VIP Store is an exclusive shopping experience for our valued subscribers, offering products at cost prices. It’s our way of saying thank you for your loyalty and giving you access to unbeatable savings.

How do I become a VIP?

Simply subscribe to our VIP membership program, and you’ll gain instant access to the store and all its perks. Membership details and sign-up options are available on our website.

How much does the VIP membership cost?

The VIP membership is just $29.99 per month. For less than a dollar a day, you gain access to exclusive cost-price shopping, massive savings, early access to deals, and other premium perks – a value-packed investment in your shopping experience.

What are the benefits of being a VIP?

VIP members enjoy cost-price shopping, early access to sales, exclusive promotions, and a premium customer support experience.

What does "at cost" mean?

Shopping “at cost” means you pay the same price we do to source the products. No markups, just unbeatable value passed directly to you.

Can I cancel my membership?

Yes, you can cancel anytime, just reach out to our support team. However, we’re confident you’ll love the savings and benefits too much to leave!

Contact Us

Got a question, comment, or need assistance? Our friendly support team is just a message away. Reach out, and we’ll get back to you in no time.